In the waiting room there are magazines from two years ago and a notice nobody reads. Yet it is the one place where patients have both time and attention. A calm surface can explain there what otherwise costs minutes in the consultation.
A practice must not advertise like a shop, and should not want to. The value sits elsewhere: explaining processes, reducing repeat questions, presenting self-pay services factually.
Processes
Avoid repeat questions
Prescription orders, appointments, sick notes, holiday cover: what reception explains ten times a day stands visibly in the room.
Services
Self-pay offers, factually
Screening, vaccination advice, diagnostics: services patients only learn about if somebody raises them — here explained calmly, without sales pressure.
No sound
Calm in the room
No sound, no fast cuts. A waiting room does not tolerate movement that creates unease — the content works as a readable surface.
Current
Cover and holidays
Practice holidays, changed consulting hours, cover arrangements: entered once, the display switches on the day automatically.
Reception
Notices where they land
At the desk you can show notices on the insurance card, forms or the process — right where patients stand and wait.
No print costs
No more notices
Printed notices go out of date, get taped over and look unkempt. Digitally the room stays tidy and changes cost minutes.
[ 02 ] In the waiting room
Short distances, long dwell time.
Unlike in retail nobody reads in passing here. Patients sit for several minutes at two to four metres — that allows more text but calls for calm, well-set typography.
43 to 55 inches is usually enough in a waiting room because the distance is short.
From 500 cd/m² and automatic dimming — an over-bright surface feels unpleasant in a quiet room.
Burn-in protection for the practice logo and consulting hours that stay permanently on screen.
Fire-safety compliant with commercial approval, which is regularly checked in practice and clinic spaces.
For a standard setup we plan one to two weeks from your first message to live operation.
We look at the practice
Waiting room, reception, corridor. Seating distances, sight lines, lighting and the existing design.
The content gets built
From your processes and services we build layouts that are legible and factual — in the look of the practice, not in a stock template.
Installation
Displays come from stock, our team mounts and wires discreetly — including in rooms where no cable may be visible.
Handover and operation
Your team changes consulting hours and notices itself. Recurring content runs automatically, monitoring stays with us.
[ 04 ] Cost
What it costs.
You buy the displays once, the software runs as a monthly licence per display. The concrete quote follows the briefing — these figures give you the order of magnitude.
For your own services and factual information, yes. For medicines advertising the German Medicines Advertising Act and professional codes prohibit promotional presentation. We design content accordingly factual — the case-by-case legal assessment remains with you or your chamber.
Does sound run on the display?
No, not by default. Sound feels intrusive in a waiting room and is disturbing with several patients present. All content is built to be fully understandable without sound.
Can we include third-party content or news?
Possible, but we advise against it. News content cannot be controlled and rarely suits the situation in a waiting room. Your own content, which eases the daily routine, works better.
How large should the display be?
In the waiting room 43 to 55 inches is usually enough because the distance is only two to four metres. At reception a portrait format is often the better choice.
How much effort is the upkeep?
Little. Consulting hours and cover you enter in advance, after that it runs automatically. Content updates are handled by our team on request.
Can we keep our existing screens?
Often yes. The check costs nothing. If the devices are fit for continuous operation and fire safety we connect them.
Tell us about your practice.
A photo of the waiting room and reception is enough — then we will tell you which surfaces make sense and what they cost. Reply within two working days.